Rochester West Health Services

RochesterWest Health Services

Our Story

Rochester West Health Services has been serving the Olmsted and surrounding counties for more than 30 years. We have a strong, long-standing partnership with both Mayo Clinic Health System and Olmsted Medical Center, including physicians and Nurse Practitioners who care for our patients throughout the week.

To ensure our patients feel prepared for transitional care, and that we know our patients before they admit, we have a liaison that visits all our patients in the hospital before they admit to our care. We share what they can expect for physical, occupational and speech therapies weekly.

In 2019 we were awarded a 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). This award recognizes our commitment to the pursuit of quality and our focus on developing systems and protocols that meet our residents’ needs and provide consistent quality care.

How We're Rated

Bronze-Award
U.S. News & World Report 2022_2023
2020 Resident Survey - Overall Quality of Services

0%

Additional Awards

  • 2019-2020 Best Nursing Homes by U.S. News & World Report

Services

  • At least one Physician, Nurse Practitioner, or Physician Assistant in the facility 3 or more days/week 
  • In house X-rays 
  • In house EKG 
  • Bladder Ultrasound 
  • Venous Doppler 
  • Swallow Studies 
  • Psychiatric in house consultations* 
  • Cardiology in house consultations* 
  • Pulmonary in house consultations* 
  • Licensed Social Worker 
  • Occupational Therapy 
  • Physical Therapy 
  • Speech Therapy 
  • Daily Weights** 
  • Glucose monitoring** 
  • Nebulizer Treatments** 
  • Incentive spirometry** 
  • Wound Care 
  • IV Antibiotics 
  • IV Meds 
  • PICC Management 
  • Isolation for infection control 
  • Tracheostomy Management 
  • Dialysis/Transportation 
  • Automatic Defibrillator 
  • Full Pharmacy Services 
  • Emergency Kit 
  • Comprehensive Dining 
  • Activity Services 
  • Discharge Planning

*some in house services may be telehealth services
**services must be supported by physician orders 

Managed Care Partners

We know determining proper insurance coverage can be a burden. Our team is here to speak with you about any questions you or your loved one may have as you continue the healthcare journey. We accept the following plans.*

  • Aetna
  • Arise Health Plan
  • Blue Cross Blue Shield of MN
  • Childrens Community Health Plan
  • Cigna Health of MN
  • Health Partners Inc / Robin Health
  • Medica
  • Quartz
  • Sanford
  • The Alliance
  • TriCare
  • Trilogy
  • ucare Minnesota
  • WPS
  • VA
  • VA Community Care Network

Our center may be able to accept additional managed care plans. Call (414) 248-2541 to speak with a member of our team.

Testimonials

"Great place to work and nice to visit. The staff truly cared about the residents. Residents love the activities they get to do there."

"Keep up the good work; I am happy here."

"I wouldn't change a thing in my care. The care was excellent. Wonderful staff. Excellent occupational therapy. The staff bent over backwards. Great care and therapy."

YVM TRANSPARENT
Caring Connections

We are committed to customer and employee satisfaction.
Caring Connections is how our residents, their loved ones, and our staff can tell us about their experience. Share a concern you may have or give a staff member kudos of the care they give.

Call, email or log in anytime. Our helpline is answered 24 hours a day, 365 days a year.

Phone: 833-480-0050 (si habla espanol, marque 800-216-1288)

Email: caringconnections@nshorehc.com

Web: www.lighthouse-services.com/nshorehc

Start Making a Difference Today

Trust, engagement, competence, respect, and passion – these are the values under which we operate every day. Our dedicated team of professionals strives to deliver quality care to our residents and their families and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment, and having opportunities to grow in your career, our center is The Right Choice for you. We offer a benefits package designed to meet the diverse needs of our employees. Click Find Your Career to view our job openings at this center or others in the North Shore Healthcare family.

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Contact Information

2215 Hwy 52 N Rochester, MN 55901

Fax

(507) 288-5502

Referral Fax

currently unavailable